All participants MUST be able to swim on their own (even though this is a guided tour) for safety and enjoyment reasons.
Any physical condition such as epilepsy, fits, severe head injury, recurrent blackouts or giddiness disease of the brain or nervous system, high blood pressure, lung or heart disease, recurrent weakness or dislocation of any limb, diabetes, mental illness, drug or alcohol addiction, recent back injury, arthritis and severe joint sprains, chronic bronchitis, asthma, Rheumatic fever, thyroid adrenal or other glandular disorder, recent blood donation or any condition that requires the regular use of drugs will prevent you from participating in our SEAventure.
Participants must be at least 16 years old. Otherwise both the participant and his or her parent or (Adult) legal guardian must sign the release form. Minimum age for a minor is eight (8) years old.
All reservations require a Credit Card for confirmation. A hold for the total amount of your tour reservation will be placed on the Credit Card. Cash payments are accepted, but a hold on the provided Credit Card is necessary in order to guarantee your space on the tour (spaces on tour are very limited).
A minimum of four (4) persons is required to perform a tour. CIA reserves the right to cancel a tour/reservation if less than four (4) persons have made a reservation..
We understand that emergencies occur and that is why we have a reasonable cancellation policy.
- After the tour has been confirmed will have a 10% charge in addition to Ferry or Airline transportation fees.
- Within 48-24 hours before tour scheduled start time will have a 50% charge
- Within 24 hours before tour scheduled start time will have a 100% charge
Tour start times as follows: SEAventure 1,10:30 am, SEAventure 2 & 3, 8:00am
There is a seven (7) day cancellation policy for groups that include ten (10) or more persons. If you cancel less than seven (7) days before the scheduled start time of your tour, you will be fully charged.
Our product besides having some fixed costs is of a perishable nature. Any reserved but unused space will be lost while we may have turned down other customers by holding your space. We are therefore very firm in our cancellation policies.
We kindly ask that all changes or cancellations be made in writing by email directly to reservations@CulebraIslandAdventures.com
WEATHER RELATED CANCELLATIONS
Our SEAventures are all about you having fun without sacrificing safety. Although weather conditions are normally predictable and allow us to cancel in advance, there are occasions when sudden changes occur forcing our guides to cancel unexpectedly. In the event that these infrequent circumstances occur and we decide not to go out, you will be fully refunded. It is important however, not to assume that because there might be bad weather in your area it will also affect our operation location. We will make every possible effort to contact you as soon as we decide to cancel. If in doubt please contact us at (787) 529-3536. Any trip that can be operated safely and is not cancelled will not be refunded.
TRANSPORTATION ON CULEBRA
All our SEAventure excursions provide free/courtesy round-trip transportation service from the ferry dock and airport to our excursion site.
The SEAventure3 package reserved by only one (1) person will have a surcharge of $10.00.